DBI Direct Pet Insurance

Been with DBI for 20 years, yes I know will shop around next time. My dog is just 10 years old, had no claims and been paying DBI all that time. Just received a letter date 3 weeks ago telling me her premium has increased by 67%! Surely there must be some regulation to this. She hasn't claimed and yet they do this, and just a week before the premium will be taken. I'll shop around but whether I can insure a fit and healthy 10 year old dog elsewhere remains to be seen. DBI know this and are taking advantage. Cant speak to them as they are always 'busy'! Take my advice and go elsewhere!

I agree with those above, a total waste of money. Once you have an exclusion try and move insurance company. Go before it's too late!

as above, not worth the money. put your premiums under your mattress.

This Company does not offer FULL cover for all conditions for animals. Once your pet has had a problem, they will not pay out again. They used to be the best insurance company there was, until the take-over. If you have a pedigree dog, you will be likely to have recurring problems particular to the breed, DBI will be no use in these circumstances, and if your problems start when the animal is older than 8 years, you will have no option to change insurance Co. eg:: We had a cruciate go in our dogs right leg - they paid, a year later the cruciate in the left leg went - they wouldn't pay.